South East Cornwall Tourism Association Privacy Policy

This privacy policy sets out how we use and protect any information that you give to the South East Cornwall Tourism Association (herein after called SECTA) , either directly, through our website, our Facebook page our events booking page, our Green tourism award or our inspection scheme – Quality in Cornwall.

SECTA is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our websites, booking events or any of our inspection schemes,  then you can be assured that it will only be used in accordance with this privacy statement. SECTA may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th August 2020.

When this policy mentions “we,” “us,” or “our,” it refers to SECTA.

What Personally Identifiable Information is collected?

Personally identifiable information such as first and last name, telephone number, email addresses and other information are collected only when voluntarily provided by an employee or SECTA member or member of Green tourism or Quality in Cornwall for registration, event booking or other use on one of our sites.

What organizations are collecting the information?

We may collect information from you via a third party e.g. if you submit a booking to us via a 3rd party website. In this case we treat this information in the same way as if we had received it directly. Any information submitted sent in this way may be stored by the 3rd party according to their privacy policy.

How does the Site use Personally Identifiable Information?

We may use the personal information you provide for any of the following purposes:

1. to provide a member service;

2. send you notices or information regarding SECTA and/or our member’s services;

3. to respond to specific requests from members;

4. to understand the use of one of our websites and make improvements;

5. protect the security or integrity of our website when necessary;

Disclosure of Your Information

Unless otherwise disclosed in this Privacy Policy, personally identifiable information that may be collected in connection with visitors to our websites or over the telephone is retained by SECTA. SECTA do not sell, transfer or otherwise disclose this personally identifiable information outside this association, except where disclosure is required to facilitate our services or by law. Personal information may be given to representatives of SECTA to ensure the safe operation of our activities.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by is securely stored and is not accessible to third parties except for use as indicated above.

Your Rights

You may exercise any of the rights described in this section with SECTA by sending an email to Please note that we may ask you to verify your identity before taking further action on your request.

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorised Customers. For example, if an Authorised Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorised Customer off. For more details please read our Cookie Policy.

How does use login information? uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyse trends, administer the Site, track a user’s movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site? has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information.

Disclosure of Personally Identifiable Information to comply with law

We will disclose Personally Identifiable Information in order to comply with a court order or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorised Customers.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorised Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorised Customers for any such occurrences.

Correction of Inaccurate or Incomplete Information

You have the right to ask us to correct inaccurate or incomplete personal information concerning you.

Data Access and Portability

You are entitled you to request copies of your personal information held by us.

Data Retention and Erasure

SECTA takes data security seriously, and we use appropriate technologies and procedures to protect personal information. We retain your personal information only for as long as is necessary for the performance of providing our services to you as a member. We retain this information on computers owned by officers of SECTA. The computers are password protected. We may also retain information on paper records and these are held securely by officers of SECTA.

You can request that we erase your personal information. Please note that if you request the erasure of your personal information we may retain and use your personal information to the extent necessary to comply with our legal obligations.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorised Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorised Customer has previously requested not be disclosed, we will contact such Visitor or Authorised Customer to allow such Visitor or Authorised Customer to prevent such disclosure.

Withdrawing Consent and Restriction of Processing

Where you have provided your consent to the processing of your personal information by SECTA you may withdraw your consent at any time by unsubscribing via the unsubscribe links in emails or by sending a communication to SECTA  specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.

Objection to Processing

If you object to the SECTA  processing your personal information you may request SECTA not to process this information and withdraw your consent at any time by unsubscribing via the unsubscribe links in emails or by sending a communication to SECTA specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.

Other Websites

This Site may contain links to other sites of third parties. We are not responsible for the content or privacy practices of those other sites. We may revise this Privacy Policy from time to time. You are responsible for checking this policy when you visit our Site to review the current policy. If you do not agree with the policy, you should cease use of the Site immediately.

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Unauthorized duplication or publication of any materials from this Site is expressly prohibited.